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Frequently Asked Questions

Quick answers to common questions about our facility, bookings, and policies.

General

Where is Prime Sports located?

Unit-3, 1440 Victoria Street East, Whitby, Ontario, Canada.

What are your operating hours?

Open daily from 6:00 AM to 12:00 AM.

Booking & Payments

How do I book a court?

Bookings can be made online through our website or by contacting us directly.

Is payment required in advance?

Yes. Bookings are confirmed only after payment is received or confirmation acknowledgement from Prime Sports.

What payment methods do you accept?

E-transfer and other supported online payment options.

Facility Rules

Are non-marking shoes required?

Yes. Non-marking indoor shoes are mandatory.

Can I wear outdoor shoes on the courts?

No. Outdoor shoes are strictly prohibited.

Do you offer shoe rentals?

Yes, rentals are available at the facility.

Equipment & Services

Do you provide shuttlecocks and paddles?

Yes. Equipment is available for purchase or rental.

Do you offer coaching or training programs?

Yes. We provide coaching for various skill levels and youth programs.

Safety & Policies

Is Prime Sports responsible for injuries or lost items?

Participants play at their own risk. We recommend safe play and personal supervision of belongings.

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